Plan recovery before an outage forces the decision.

DSS documents what the business cannot lose, designs the failover path that protects it, and rehearses the plan with the people who would have to run it.

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Operations team coordinating work across a shared office table

Continuity planning grounded in your actual systems.

Seven connected disciplines take continuity from an impact assessment through failover, rehearsal, and the communications that hold during a real incident.

  • Business Impact Analysis

    Which processes stop the business when they stop, what they depend on, and what an hour of downtime actually costs — ranked before any technology decision is made.

  • RTO/RPO

    Recovery time and recovery point objectives agreed per system with the people who own it, so the plan is measured against a number rather than an intention.

  • Failover

    Standby infrastructure, replication, and cutover paths designed to meet the objectives each system carries, at a cost proportionate to what it protects.

  • Runbooks

    Step-by-step recovery procedures with named owners, dependencies, credentials, and escalation paths — written to be followed by whoever is available at 3am.

  • Recovery Testing

    Scheduled technical recovery of systems and data against the documented runbook, with the elapsed time recorded and compared to the agreed objectives.

  • Tabletop Exercises

    Facilitated walkthroughs where leadership and technical staff work a realistic scenario end to end and find the decisions nobody had made yet.

  • Incident Communications

    Who tells staff, clients, regulators, and insurers what — with contact trees, holding statements, and out-of-band channels that survive the systems being down.

An external backup drive connected to a laptop

From theoretical plans to tested recovery paths.

Plans tied to business impact.

Recovery work is ordered by what keeps revenue, operations, and customer commitments online first, not by what is easiest to restore.

Drills that surface gaps early.

Regular exercises reveal missing documentation, slow restores, or unclear ownership before a real incident does it for you.

Common questions

The questions we get asked most on a first call. If yours is not here, ask us directly.

Backups are the copy of your data. A recovery plan is the written sequence for getting the business running again — who does what, in what order, and how long each step takes. Without it, the copies just slow the panic down.

That depends on your systems, which is what recovery targets are for. We map targets per system so you know in advance what comes back in an hour and what takes a day, and can decide where to invest.

Yes. We support municipalities and businesses on ransomware preparation and response, including staff training to spot threats, proactive monitoring, and recovery planning built around the assumption that prevention can fail.

Want a straight answer on what this would cost?

Tell us what you are running now — the systems, the headcount, the problems that keep coming back. You will get a real scope and a number, not a discovery call.

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The technology we build on

  • Microsoft
  • ConnectWise
  • Pax8
  • SentinelOne
  • CrowdStrike
  • Axcient
  • AppRiver