Every hour your team loses to IT is an hour nobody bills.
Support for firms that bill for time and expertise, where a slow system is a direct cost and a leaked client file is a lost relationship.
Downtime has a rate card
In a firm that bills for time, an outage is not an inconvenience with a vague cost — it is a number you can calculate. We size support, monitoring, and recovery against that number rather than against a generic service tier.
- Responsive support for teams working to client deadlines
- Microsoft 365 and collaboration platform administration
- Secure remote and hybrid work across client sites
- Proactive monitoring so problems surface before a client meeting does
Client data you were trusted with
Firms hold their clients' financials, designs, strategies, and unreleased work. Losing control of it costs the engagement and the referral behind it. We treat client work product as the asset the business actually sells.
- Access control scoped by engagement and team
- Protected, monitored backup of client files and correspondence
- Security awareness training against invoice and impersonation fraud
- Documentation and continuity planning tied to client commitments
